MC88 Privacy Policy – Your data is our responsibility

1 Introduction

MC88 (mc88.ad) is a trusted online gaming platform serving millions of players across Bangladesh with a safe and enjoyable gaming experience. This Privacy Policy explains in detail how we handle the personal information you provide while using our platform.

This Privacy Policy applies to all MC88 services, websites, mobile applications, and related digital channels. By using MC88's services, you are considered to have consented to the data collection and usage terms described in this Privacy Policy.

We believe transparency is the foundation of trust. That is why we want you to have full visibility into how your data is used. We will notify you in advance of any changes. Your information will never be used against you — that is the core principle of MC88's Privacy Policy.

2 What Information We Collect

MC88 collects two types of information from you — data you provide directly and data collected automatically.

In addition to the above, we may request a copy of your passport, driving licence, or national ID card during KYC verification. These documents are used solely for identity verification and are stored with the highest level of security.

3 How We Collect Data

MC88 collects information from the following sources:

• Registration form: Information you provide when creating an account is collected directly.
• KYC Verification Process: Documents required to verify your identity are collected.
• Payment transactions: Financial information is recorded at the time of deposits and withdrawals.
• Website and App Usage: Usage patterns are monitored through cookies and tracking technologies.
• Customer Support Communications: Information provided when contacting us via live chat or email.
• Third-party verification services: Approved providers for age and identity verification.

4 Purpose of Data Use

Mc88 uses the collected information for the following purposes:

• Account creation and management, and identity verification (KYC).
• Processing deposits, withdrawals, and other financial transactions.
• Improving gaming service quality and delivering a personalized experience.
• Sending information about promotional offers and bonuses (subject to your consent).
• Preventing fraud, money laundering, and other illegal activities.
• Meeting legal and regulatory obligations.
• Providing customer support and resolving issues.
• Ensuring the security and stability of the platform.

MC88 never sells your data to advertising agencies or shares it with third parties for marketing purposes. Your information is used solely to improve our services and maintain security.

5 Sharing Data with Third Parties

However, in limited circumstances, necessary information may be shared with the following parties:

• Payment processor: To confirm transactions with bKash, Nagad, Rocket, and USDT providers.
• Identity verification service: Authorized service providers to complete the KYC process.
• Game software provider: Only the minimum data necessary to operate the games.
• Law Enforcement Agencies: Sharing information upon court order or lawful authority request.
• Security service provider: To support cybersecurity and fraud prevention.

Any third party may only use your information for the specified purpose and will be bound by a confidentiality agreement.

6 Cookie Policy

MC88's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and keeping core services running.
• Performance Cookies: To monitor website speed and performance.
• Personalization cookies: To remember your preferences and language settings.
• Analytics cookies: Analyzing usage patterns to improve the platform.

You can manage cookies by adjusting your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

7 Data Retention & Period

MC88 retains your information only for as long as necessary. Different types of data have different retention periods:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Information: A minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Communication History: Up to 3 years after last contact.
• Browsing logs: Typically up to 90 days.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

8 Your Rights

Under MC88's Privacy Policy, you have the following rights:

• Right to Access: You can request to know what information MC88 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under specific conditions.
• Right to Restrict Processing: You may request that processing of your data be restricted in certain circumstances.
• Right to Data Portability: You can request your information in a convenient format.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond to requests within 30 days.

9 Security Measures

MC88 protects your information using industry-leading security technology. Our security infrastructure is reviewed and updated on a regular basis.

• 256-bit SSL/TLS Encryption: All data transfers are completed through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of protection for account access.
• Encrypted Database: All stored data is kept in encrypted form.
• Firewall & DDoS Protection: Protecting servers from external attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Staff Training: All staff receive regular training on data protection.

10 Children's Privacy

MC88 is strictly an adult platform. We do not knowingly collect information from anyone under 18. If a minor is found to have registered on our platform, their account will be immediately closed and their data deleted upon detection.

If a parent or guardian believes their child has registered on MC88, please contact us immediately at [email protected].

11 Policy Change Rules

MC88 reserves the right to update this Privacy Policy as needed. If any significant changes are made:

• A notification will be sent to your registered email address.
• A clear notice of the changes will be displayed on the website.
• The date of any changes will be noted at the top of this page.
• For significant changes, a minimum of 14 days' notice will be given before they take effect.

Continued use of MC88 after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

12 Get in Touch

For any questions or requests regarding our Privacy Policy, please contact our dedicated Privacy Team: